These ratings are provided by The Independent Ratings CompanyCurrent Average Rating for Ongo
This is calculated by averaging the ratings given for all 5 questions for the installer.
Current running average scores are:
★★★★★4.85 / 5 (97%)
Current number of customers rating us: 47
Ongo
4.85
out of 5
based on 235 ratings.
47 user reviews.
1) How satisfied are you with the way our installers identified themselves when they arrived at your home and asked relevant COVID-19 questions before entering?★★★★★Average score 4.71 / 5 (94.2%)
2) To what level did our installers treat you with respect and courtesy in your home?★★★★★Average score 4.89 / 5 (97.8%)
3) To what level did our installers work in a tidy and safe manner in your home, including adopting COVID-19 procedures?★★★★★Average score 4.91 / 5 (98.2%)
4) How satisfied are you with the way our installers explained how to operate your new fire door whilst maintaining a safe social distance?★★★★★Average score 4.87 / 5 (97.4%)
5) Overall, how satisfied are you with the service provided by Mila Maintenance and Installation?★★★★★Average score 4.85 / 5 (97%)
View individual feedback
Ongo
Mr seiles
Feedback Posted: 14th June 2022
How satisfied are you with the way our installers identified themselves when they arrived at your home and asked relevant COVID-19 questions before entering?★★★★★
To what level did our installers treat you with respect and courtesy in your home?★★★★★
To what level did our installers work in a tidy and safe manner in your home, including adopting COVID-19 procedures?★★★★★
How satisfied are you with the way our installers explained how to operate your new fire door whilst maintaining a safe social distance?★★★★★
Overall, how satisfied are you with the service provided by Mila Maintenance and Installation?★★★★★
Ongo
Mr Reeve
Feedback Posted: 4th May 2021
How satisfied are you with the way our installers identified themselves when they arrived at your home and asked relevant COVID-19 questions before entering?★★★★★
To what level did our installers treat you with respect and courtesy in your home?★★★★★
To what level did our installers work in a tidy and safe manner in your home, including adopting COVID-19 procedures?★★★★★
How satisfied are you with the way our installers explained how to operate your new fire door whilst maintaining a safe social distance?★★★★★
Overall, how satisfied are you with the service provided by Mila Maintenance and Installation?★★★★★
Ongo
Mr Harling
Feedback Posted: 28th April 2021
Door fine just sticks but give it time it's new
How satisfied are you with the way our installers identified themselves when they arrived at your home and asked relevant COVID-19 questions before entering?★★★★★
To what level did our installers treat you with respect and courtesy in your home?★★★★★
To what level did our installers work in a tidy and safe manner in your home, including adopting COVID-19 procedures?★★★★★
How satisfied are you with the way our installers explained how to operate your new fire door whilst maintaining a safe social distance?★★★★★
Overall, how satisfied are you with the service provided by Mila Maintenance and Installation?★★★★★
Ongo
Jessica clegg
Feedback Posted: 23rd April 2021
How satisfied are you with the way our installers identified themselves when they arrived at your home and asked relevant COVID-19 questions before entering?★★★★★
To what level did our installers treat you with respect and courtesy in your home?★★★★★
To what level did our installers work in a tidy and safe manner in your home, including adopting COVID-19 procedures?★★★★★
How satisfied are you with the way our installers explained how to operate your new fire door whilst maintaining a safe social distance?★★★★★
Overall, how satisfied are you with the service provided by Mila Maintenance and Installation?★★★★★
Ongo
Richard
Feedback Posted: 22nd April 2021
Happy with new door
A job well done
How satisfied are you with the way our installers identified themselves when they arrived at your home and asked relevant COVID-19 questions before entering?★★★★★
To what level did our installers treat you with respect and courtesy in your home?★★★★★
To what level did our installers work in a tidy and safe manner in your home, including adopting COVID-19 procedures?★★★★★
How satisfied are you with the way our installers explained how to operate your new fire door whilst maintaining a safe social distance?★★★★★
Overall, how satisfied are you with the service provided by Mila Maintenance and Installation?★★★★★
Ongo
Andrew hart
Feedback Posted: 21st April 2021
How satisfied are you with the way our installers identified themselves when they arrived at your home and asked relevant COVID-19 questions before entering?★★★★★
To what level did our installers treat you with respect and courtesy in your home?★★★★★
To what level did our installers work in a tidy and safe manner in your home, including adopting COVID-19 procedures?★★★★★
How satisfied are you with the way our installers explained how to operate your new fire door whilst maintaining a safe social distance?★★★★★
Overall, how satisfied are you with the service provided by Mila Maintenance and Installation?★★★★★
Ongo
Laura Lebezinskaite
Feedback Posted: 20th April 2021
Amazing and quick service. Very friendly and polite.
How satisfied are you with the way our installers identified themselves when they arrived at your home and asked relevant COVID-19 questions before entering?★★★★★
To what level did our installers treat you with respect and courtesy in your home?★★★★★
To what level did our installers work in a tidy and safe manner in your home, including adopting COVID-19 procedures?★★★★★
How satisfied are you with the way our installers explained how to operate your new fire door whilst maintaining a safe social distance?★★★★★
Overall, how satisfied are you with the service provided by Mila Maintenance and Installation?★★★★★
Ongo
Lukas gervelas
Feedback Posted: 20th April 2021
How satisfied are you with the way our installers identified themselves when they arrived at your home and asked relevant COVID-19 questions before entering?★★★★★
To what level did our installers treat you with respect and courtesy in your home?★★★★★
To what level did our installers work in a tidy and safe manner in your home, including adopting COVID-19 procedures?★★★★★
How satisfied are you with the way our installers explained how to operate your new fire door whilst maintaining a safe social distance?★★★★★
Overall, how satisfied are you with the service provided by Mila Maintenance and Installation?★★★★★
Ongo
David percy
Feedback Posted: 15th April 2021
Very good job lads where great
How satisfied are you with the way our installers identified themselves when they arrived at your home and asked relevant COVID-19 questions before entering?★★★★★
To what level did our installers treat you with respect and courtesy in your home?★★★★★
To what level did our installers work in a tidy and safe manner in your home, including adopting COVID-19 procedures?★★★★★
How satisfied are you with the way our installers explained how to operate your new fire door whilst maintaining a safe social distance?★★★★★
Overall, how satisfied are you with the service provided by Mila Maintenance and Installation?★★★★★
Ongo
M Ilgutis
Feedback Posted: 7th April 2021
How satisfied are you with the way our installers identified themselves when they arrived at your home and asked relevant COVID-19 questions before entering?★★★★★
To what level did our installers treat you with respect and courtesy in your home?★★★★★
To what level did our installers work in a tidy and safe manner in your home, including adopting COVID-19 procedures?★★★★★
How satisfied are you with the way our installers explained how to operate your new fire door whilst maintaining a safe social distance?★★★★★
Overall, how satisfied are you with the service provided by Mila Maintenance and Installation?★★★★★
Ongo
Kenny
Feedback Posted: 24th March 2021
How satisfied are you with the way our installers identified themselves when they arrived at your home and asked relevant COVID-19 questions before entering?★★★★★
To what level did our installers treat you with respect and courtesy in your home?★★★★★
To what level did our installers work in a tidy and safe manner in your home, including adopting COVID-19 procedures?★★★★★
How satisfied are you with the way our installers explained how to operate your new fire door whilst maintaining a safe social distance?★★★★★
Overall, how satisfied are you with the service provided by Mila Maintenance and Installation?★★★★★
Ongo
Alex Draycott-Grantham
Feedback Posted: 23rd March 2021
How satisfied are you with the way our installers identified themselves when they arrived at your home and asked relevant COVID-19 questions before entering?★★★★★
To what level did our installers treat you with respect and courtesy in your home?★★★★★
To what level did our installers work in a tidy and safe manner in your home, including adopting COVID-19 procedures?★★★★★
How satisfied are you with the way our installers explained how to operate your new fire door whilst maintaining a safe social distance?★★★★★
Overall, how satisfied are you with the service provided by Mila Maintenance and Installation?★★★★★
Ongo
Garyth
Feedback Posted: 22nd March 2021
Very friendly. Very nice door and good quality work rating 10 out of 10.
How satisfied are you with the way our installers identified themselves when they arrived at your home and asked relevant COVID-19 questions before entering?★★★★★
To what level did our installers treat you with respect and courtesy in your home?★★★★★
To what level did our installers work in a tidy and safe manner in your home, including adopting COVID-19 procedures?★★★★★
How satisfied are you with the way our installers explained how to operate your new fire door whilst maintaining a safe social distance?★★★★★
Overall, how satisfied are you with the service provided by Mila Maintenance and Installation?★★★★★
Ongo
Vincent
Feedback Posted: 19th March 2021
Excellent service, professional, polite...
Alex’s work was very good, Thank you
How satisfied are you with the way our installers identified themselves when they arrived at your home and asked relevant COVID-19 questions before entering?★★★★★
To what level did our installers treat you with respect and courtesy in your home?★★★★★
To what level did our installers work in a tidy and safe manner in your home, including adopting COVID-19 procedures?★★★★★
How satisfied are you with the way our installers explained how to operate your new fire door whilst maintaining a safe social distance?★★★★★
Overall, how satisfied are you with the service provided by Mila Maintenance and Installation?★★★★★
Ongo
Thompson
Feedback Posted: 18th March 2021
Work done quicker than i thought.
The lads left no mess at all .Job well done
How satisfied are you with the way our installers identified themselves when they arrived at your home and asked relevant COVID-19 questions before entering?★★★★★
To what level did our installers treat you with respect and courtesy in your home?★★★★★
To what level did our installers work in a tidy and safe manner in your home, including adopting COVID-19 procedures?★★★★★
How satisfied are you with the way our installers explained how to operate your new fire door whilst maintaining a safe social distance?★★★★★
Overall, how satisfied are you with the service provided by Mila Maintenance and Installation?★★★★★
Ongo
Susane
Feedback Posted: 18th March 2021
The gentleman who did my door was really Pleasant
How satisfied are you with the way our installers identified themselves when they arrived at your home and asked relevant COVID-19 questions before entering?★★★★★
To what level did our installers treat you with respect and courtesy in your home?★★★★★
To what level did our installers work in a tidy and safe manner in your home, including adopting COVID-19 procedures?★★★★★
How satisfied are you with the way our installers explained how to operate your new fire door whilst maintaining a safe social distance?★★★★★
Overall, how satisfied are you with the service provided by Mila Maintenance and Installation?★★★★★
Ongo
Mr Marshall
Feedback Posted: 16th March 2021
The lads have done a great job on the doors today, could not be more happy. Great job lads.
How satisfied are you with the way our installers identified themselves when they arrived at your home and asked relevant COVID-19 questions before entering?★★★★★
To what level did our installers treat you with respect and courtesy in your home?★★★★★
To what level did our installers work in a tidy and safe manner in your home, including adopting COVID-19 procedures?★★★★★
How satisfied are you with the way our installers explained how to operate your new fire door whilst maintaining a safe social distance?★★★★★
Overall, how satisfied are you with the service provided by Mila Maintenance and Installation?★★★★★
Ongo
Robert winter
Feedback Posted: 16th March 2021
How satisfied are you with the way our installers identified themselves when they arrived at your home and asked relevant COVID-19 questions before entering?★★★★★
To what level did our installers treat you with respect and courtesy in your home?★★★★★
To what level did our installers work in a tidy and safe manner in your home, including adopting COVID-19 procedures?★★★★★
How satisfied are you with the way our installers explained how to operate your new fire door whilst maintaining a safe social distance?★★★★★
Overall, how satisfied are you with the service provided by Mila Maintenance and Installation?★★★★★
Ongo
David
Feedback Posted: 4th March 2021
How satisfied are you with the way our installers identified themselves when they arrived at your home and asked relevant COVID-19 questions before entering?★★★★★
To what level did our installers treat you with respect and courtesy in your home?★★★★★
To what level did our installers work in a tidy and safe manner in your home, including adopting COVID-19 procedures?★★★★★
How satisfied are you with the way our installers explained how to operate your new fire door whilst maintaining a safe social distance?★★★★★
Overall, how satisfied are you with the service provided by Mila Maintenance and Installation?★★★★★
Ongo
Darren Emerson
Feedback Posted: 3rd March 2021
Friendly workers, very efficient and tidied afterwards thoroughly. Very impressed
How satisfied are you with the way our installers identified themselves when they arrived at your home and asked relevant COVID-19 questions before entering?★★★★★
To what level did our installers treat you with respect and courtesy in your home?★★★★★
To what level did our installers work in a tidy and safe manner in your home, including adopting COVID-19 procedures?★★★★★
How satisfied are you with the way our installers explained how to operate your new fire door whilst maintaining a safe social distance?★★★★★
Overall, how satisfied are you with the service provided by Mila Maintenance and Installation?★★★★★
Ongo
Mrs Weselby
Feedback Posted: 2nd March 2021
I found the workers. Efficient. Polite. And respectful
How satisfied are you with the way our installers identified themselves when they arrived at your home and asked relevant COVID-19 questions before entering?★★★★★
To what level did our installers treat you with respect and courtesy in your home?★★★★★
To what level did our installers work in a tidy and safe manner in your home, including adopting COVID-19 procedures?★★★★★
How satisfied are you with the way our installers explained how to operate your new fire door whilst maintaining a safe social distance?★★★★★
Overall, how satisfied are you with the service provided by Mila Maintenance and Installation?★★★★★
Ongo
Mrs st bennett
Feedback Posted: 2nd March 2021
Nelson was polite has a very good work ethic carried on until door complete
How satisfied are you with the way our installers identified themselves when they arrived at your home and asked relevant COVID-19 questions before entering?★★★★★
To what level did our installers treat you with respect and courtesy in your home?★★★★★
To what level did our installers work in a tidy and safe manner in your home, including adopting COVID-19 procedures?★★★★★
How satisfied are you with the way our installers explained how to operate your new fire door whilst maintaining a safe social distance?★★★★★
Overall, how satisfied are you with the service provided by Mila Maintenance and Installation?★★★★★
Ongo
Simon
Feedback Posted: 1st March 2021
All staff were polite and worked efficiently while observing covid 19 restrictions. They cleaned up after they finished working. Everything was explained in a clear and easy way.
How satisfied are you with the way our installers identified themselves when they arrived at your home and asked relevant COVID-19 questions before entering?★★★★★
To what level did our installers treat you with respect and courtesy in your home?★★★★★
To what level did our installers work in a tidy and safe manner in your home, including adopting COVID-19 procedures?★★★★★
How satisfied are you with the way our installers explained how to operate your new fire door whilst maintaining a safe social distance?★★★★★
Overall, how satisfied are you with the service provided by Mila Maintenance and Installation?★★★★★
Ongo
Ms Southern
Feedback Posted: 12th February 2021
Very polite, courteous gentleman. He worked to an excellent standard and his cleaning up put mine to shame!
A pleasure to have him in my home and I would welcome you back again.
How satisfied are you with the way our installers identified themselves when they arrived at your home and asked relevant COVID-19 questions before entering?★★★★★
To what level did our installers treat you with respect and courtesy in your home?★★★★★
To what level did our installers work in a tidy and safe manner in your home, including adopting COVID-19 procedures?★★★★★
How satisfied are you with the way our installers explained how to operate your new fire door whilst maintaining a safe social distance?★★★★★
Overall, how satisfied are you with the service provided by Mila Maintenance and Installation?★★★★★
Ongo
Mr & Mrs Crellin
Feedback Posted: 10th February 2021
How satisfied are you with the way our installers identified themselves when they arrived at your home and asked relevant COVID-19 questions before entering?★★★★★
To what level did our installers treat you with respect and courtesy in your home?★★★★★
To what level did our installers work in a tidy and safe manner in your home, including adopting COVID-19 procedures?★★★★★
How satisfied are you with the way our installers explained how to operate your new fire door whilst maintaining a safe social distance?★★★★★
Overall, how satisfied are you with the service provided by Mila Maintenance and Installation?★★★★★
Ongo
Mr Bowers
Feedback Posted: 10th February 2021
Its class and a job well done.
How satisfied are you with the way our installers identified themselves when they arrived at your home and asked relevant COVID-19 questions before entering?★★★★★
To what level did our installers treat you with respect and courtesy in your home?★★★★★
To what level did our installers work in a tidy and safe manner in your home, including adopting COVID-19 procedures?★★★★★
How satisfied are you with the way our installers explained how to operate your new fire door whilst maintaining a safe social distance?★★★★★
Overall, how satisfied are you with the service provided by Mila Maintenance and Installation?★★★★★
Ongo
Mr Dickinson
Feedback Posted: 9th February 2021
They didn’t identify themselves & didn’t ask any questions to do with covid-19 that’s why I haven’t given a star rating, but other than that I am very pleased with everything and don’t have a bad word to say either. Many thanks
MR Dickinson
To what level did our installers treat you with respect and courtesy in your home?★★★★★
To what level did our installers work in a tidy and safe manner in your home, including adopting COVID-19 procedures?★★★★★
How satisfied are you with the way our installers explained how to operate your new fire door whilst maintaining a safe social distance?★★★★★
Overall, how satisfied are you with the service provided by Mila Maintenance and Installation?★★★★★
Ongo
Mr Kissaglis
Feedback Posted: 3rd February 2021
They left some mess, I personally don't mind i was going to clean up anyway but other residents may complain. You might want to have a word.
How satisfied are you with the way our installers identified themselves when they arrived at your home and asked relevant COVID-19 questions before entering?★★★★★
To what level did our installers treat you with respect and courtesy in your home?★★★★★
To what level did our installers work in a tidy and safe manner in your home, including adopting COVID-19 procedures?★★★★★
How satisfied are you with the way our installers explained how to operate your new fire door whilst maintaining a safe social distance?★★★★★
Overall, how satisfied are you with the service provided by Mila Maintenance and Installation?★★★★★
Ongo
Mr Snell
Feedback Posted: 3rd February 2021
How satisfied are you with the way our installers identified themselves when they arrived at your home and asked relevant COVID-19 questions before entering?★★★★★
To what level did our installers treat you with respect and courtesy in your home?★★★★★
To what level did our installers work in a tidy and safe manner in your home, including adopting COVID-19 procedures?★★★★★
How satisfied are you with the way our installers explained how to operate your new fire door whilst maintaining a safe social distance?★★★★★
Overall, how satisfied are you with the service provided by Mila Maintenance and Installation?★★★★★
Ongo
Mr Kirk
Feedback Posted: 29th January 2021
How satisfied are you with the way our installers identified themselves when they arrived at your home and asked relevant COVID-19 questions before entering?★★★★★
To what level did our installers treat you with respect and courtesy in your home?★★★★★
To what level did our installers work in a tidy and safe manner in your home, including adopting COVID-19 procedures?★★★★★
How satisfied are you with the way our installers explained how to operate your new fire door whilst maintaining a safe social distance?★★★★★
Overall, how satisfied are you with the service provided by Mila Maintenance and Installation?★★★★★
Ongo
Mr Brumby
Feedback Posted: 28th January 2021
Well executed job and professionally done. Very polite workforce. Happy to help you in anyway.
How satisfied are you with the way our installers identified themselves when they arrived at your home and asked relevant COVID-19 questions before entering?★★★★★
To what level did our installers treat you with respect and courtesy in your home?★★★★★
To what level did our installers work in a tidy and safe manner in your home, including adopting COVID-19 procedures?★★★★★
How satisfied are you with the way our installers explained how to operate your new fire door whilst maintaining a safe social distance?★★★★★
Overall, how satisfied are you with the service provided by Mila Maintenance and Installation?★★★★★
Ongo
Ms M Wolszon
Feedback Posted: 28th January 2021
I'm really happy with service provided by Mila Maintenance and I'm satisfied with the work of the installer (Greg)
How satisfied are you with the way our installers identified themselves when they arrived at your home and asked relevant COVID-19 questions before entering?★★★★★
To what level did our installers treat you with respect and courtesy in your home?★★★★★
To what level did our installers work in a tidy and safe manner in your home, including adopting COVID-19 procedures?★★★★★
How satisfied are you with the way our installers explained how to operate your new fire door whilst maintaining a safe social distance?★★★★★
Overall, how satisfied are you with the service provided by Mila Maintenance and Installation?★★★★★
Ongo
Caroline lambing
Feedback Posted: 25th January 2021
How satisfied are you with the way our installers identified themselves when they arrived at your home and asked relevant COVID-19 questions before entering?★★★★★
To what level did our installers treat you with respect and courtesy in your home?★★★★★
To what level did our installers work in a tidy and safe manner in your home, including adopting COVID-19 procedures?★★★★★
How satisfied are you with the way our installers explained how to operate your new fire door whilst maintaining a safe social distance?★★★★★
Overall, how satisfied are you with the service provided by Mila Maintenance and Installation?★★★★★